I recently had a
profound learning experience that I would like to share with you. It filled
me with a lot of guilt and saddened me no end. On the other hand, it taught me
a lot about myself.
I was
driving somewhere one day. On the way, I
saw a crowd of people gathered around a smashed-up car, the typical picture of
an accident in our city. Being an emergency physician, I pulled my car over to
the side and ran over to help. There was a woman on
the tarmac, apparently unconscious in a pool of what looked like blood. I yelled at the
police and the crowd to give me space. No one really heard me so I wormed my
way over to her. To my relief, she was awake but a bit groggy. My medical
training kicked in. ‘Airway (and neck), breathing , circulation’, the ABCs of resuscitating
a sick person. I stabilized her neck with my hands to protect that part of her spine.
This is vital because the cervical spine connects the brain to the rest of the
body and controls virtually everything from breathing to movement. A tear in
this delicate and exposed area of the human body and one can become paralyzed for
life at best and dead at worst. I then looked at her chest and was relieved to
see both sides of her chest rising regularly and equally. That meant her
breathing was alright. Next, I needed to check her pulse. That would mean removing
my hand from her neck, something I wanted to avoid. Luckily, the fact that she
was awake and breathing significantly reduced the chances of her heart not
beating so I put that off. I then yelled for a recount of events leading to the
accident. Multiple people began to simultaneously recount their versions of the
event. I cannot go into the exact details (due to privacy reasons) but suffice it to say that she had met with an accident after some disturbing events in her life. I then made a glaring error. I removed my hands from her neck to check her pulse (which
I felt immediately quite strongly).
Nothing
dramatic happened. Her neck did not snap, she did not become paralyzed and she
continued breathing as before when everyone propped her up. That is besides the
point. As a trained emergency physician, I HAVE to follow the ABCs mentioned
above. I cannot just leave her neck based on a garbled history. I saw a smashed-up
car (which indicates a high velocity accident) and a groggy woman. Ordinarily in
a hospital setting, that is more than enough for me to secure her neck. Over here
on the road I needed to follow my training. Perhaps, me being out of my comfort
zone made me forget. Perhaps the fact that everyone else had moved her around without
any obvious medical consequences lulled me into a false sense of security regarding
the state of her neck. However, that is no excuse. As an emergency physician, it
is my job to keep calm under pressure. If something had happened, it would be
my fault alone. It costs nothing to stabilize her neck. Yet, the possible consequences
of letting her neck go are devastating.
To decide
if a neck can be let go, one can choose one of two famous algorithms- the NEXUS
criteria and the Canadian C-spine rule. The former is simpler to follow and more
relaxed about the neck as compared to the latter. The Canadian C-spine rule is
marginally better but it is not unreasonable to depend on the NEXUS criteria
alone. The NEXUS criteria allows you to relax about the neck if all of the
following 5 criteria are met:
1) The person is
awake, alert and oriented to time, place and person,
2) There is no
evidence of intoxication,
3) There is no
focal neurologic deficit (i.e. no paralysis, loss of sensation anywhere among
other things),
4) No pain when
pressing midline at the back of the neck, and
5) No distracting injuries
(simply put, a bleeding wound with say, the bone sticking out in the leg is
bound to distract the victim from any pain in the neck)
With her, I
could only reliably say that she met condition 1. I couldn’t confirm that she
wasn’t intoxicated, given the bizarre circumstances of her accident and the
fact that although she was oriented to time, place and person, she still wasn’t
replying to all my questions consistently (likely due to the pain, but again,
it costs nothing to keep her neck stable). She told me she couldn’t move her
leg due to the pain. I also couldn’t do a proper examination to reassure myself
regarding conditions 3, 4 and 5. Therefore, even by the relatively lenient NEXUS
criteria, I should not have moved my hands from her neck till I could evaluate
her properly or get a CT scan of her neck. Hence, the guilt.
Why the
sadness though? As an ER physician, my daily bread and butter is this city’s dark
underbelly. Consequences of its poverty, illiteracy, violence and mental strife
are just another day in the ER. Therefore, quite naturally, I have developed a
high level of immunity (and cynicism) to what most people would quail at. Whether
that is good or bad is beside the point. It is necessary for me to remain
detached so that I can function effectively as a doctor. Yet, seeing the very
same thing I see everyday in the ER in a non-ER setting jolted my humanity
awake and reminded me that the ‘guy on bed number so-and-so’ is not just another
guinea pig that the conveyor belt-like triage has sent my way. Here was a woman with a horrible backstory (from what I gathered. Again, cannot go into details). Whatever the complete truth was, the end result was
a devastated, injured woman with a mountain of problems. An uphill battle if ever I saw one.
What
saddened me was how the police dealt with the case. I will not comment on the
legal, administrative and police side of things (as it is not my place to do
so), but I can give my two cents on how they handled the medical side of
things. It is imperative that the police have some basic first aid training,
enough so that they do no harm. Moving an accident victim about without any
know-how of protecting the neck is criminal. They need to have SOPs in place
that deal with this. They won’t always have a doctor at hand to help them out.
While they all meant well and were most obliging to me, their lack of first aid
knowledge proved a hindrance. Too much time was spent deciding whether they should
keep the door of the car open to let her have some fresh air and constantly
asking me if they could give her some water, despite my clear instructions
regarding this. They also refused to send her to the hospital immediately. The reason they
gave me was that she was wearing gold and if they took her immediately and the
gold went missing along the way, they would be in hot water. Additionally, there were other logistical barriers that I cannot comment on. I later asked them that if she had looked
like she was going to die any second, would they have reacted the same way?
They vehemently insisted that they would have sent her to the hospital immediately.
That is what bothers me. These medical decisions should not be in their hands.
I understand that our emergency services leave a lot to be desired but in such
circumstances, one would think the best option would be to get victims at the
earliest to where they can be helped.
What did I
learn about myself? I am not as authoritative as I should be. I have emergency
training from arguably the best hospital in the country. I know exactly how to proceed
in such situations. I must have confidence in myself and my abilities. There is
a lot of research that backs everything that I do in such situations. I should
learn to trust it, especially in such situations where I am the only advocate
for my patient.
3 comments:
May Allah swt reward you fforyour efforts and make it easy for you. Aameen.
May be worthwhile to get some NLP training, to improve your assertiveness. M. Aly Balagamwala may be able to help in shaa Allah.
You are human and Alhumdulilah for that. Veterans in the field of public healthcare could more aptly answer how to make a positive change of public policy and save lives. In sha Allah.
Wow, this was a wild read!
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